Shipping & Returns

 

Shipping Information

All orders are processed and shipped within 1-2 business days, unless otherwise specified. Please allow a few additional days if ordering custom products. Currently, Wise Warrior Botanicals can ship to customers located in the USA; however, international orders will be considered on a case by case basis. You will recieve a shipment confirmation email with a tracking umber in order to track arrival times. Packages will most often be shipped in reused boxes whenever possible and packed with recycled packaging materials to reduce waste, We accept Visa, Mastercard, American Express, Discover, Apple Pay and PayPal. 

Feel free to let us know if you have any concerns or specific shipping requests (gift receipt, individual boxes, etc.) 

 

 

Easy Returns & Exchanges

Due to the potential of contamination, Wise Warrior Botanicals cannot accept returns on any product that has been opened or used. Products may be returned or exchanged within 10 days if they have never been opened. Please contact us before sending your return to begin the refund process. Although unlikely, mistakes may arise in the shipping process, so feel free to contact us if your order is wrong or damaged and we will clear it up ASAP.

If you want to cancel an order, please do so within 24 hours of placing your order. After 24 hours a 20% percent cancellation fee will apply if the order has not yet been shipped. Unfortunately, an order cannot be cancelled once it has been shipped. 

Custom color orders will receive mini sample product to ensure exact match which will only need to be approved, but not returned. 

Feel free to contact us with any questions or concerns, here